Privacy Policy for product information enquiries

Data Controller. The Data Controller is Plank Ltd, Nationalstr. 35, 39040Auer (BZ)

Legal basis and purpose of the processing. The Data you provide to us will be used to manage your request.

Nature of conferment. The provision of your e-mail address is optional; refusal to provide it will make it impossible to to manage your request.

Data communication. Your request and your personal data will be communicated to the area agents if the request is received from: France, Netherlands, Denmark, Sweden, Norway, Finland, Belgium, Luxembourg.

Transfer of personal data outside the European Union. Your request can be sent by email to our agents outside the EU, including the US & Canada distributor.

Storage of personal data. Your personal data will be stored for a period of time strictly necessary for processing your request.

Your rights and how to exercise them. You can contact the Data Controller sending a communication to and in relation to your personal data you have the right to request:

  • to access to your data to verify their existence and other information related to them
  • the modification and correction of any errors in our databases relating to your data
  • the cancellation of your data if they are held in the absence of the legal conditions
  • data portability
  • the limitation of the processing of your data and to oppose to data processing

For the exercise of the aforementioned rights, the Data Controller will be able to evaluate the legitimacy of your request after verifying your identity.

The right to lodge a complaint. You have the right to lodge a complaint with a supervisory authority, the Data Protection Authority, if you think that the personal data processing is not compliant to GDPR.

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